CGL FOUNDRY SDN BHD

Privacy Policy

Effective: 8 April 2026

1. Introduction

CGL Foundry Sdn Bhd (“the Company”, “we”, “us”, or “our”) operates the website cglfoundry.com. We value the trust placed in us by our clients and stakeholders. In compliance with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia, this Privacy Policy informs you of our practices regarding the collection, use, and disclosure of Personal Data we receive from users of the Site and our business partners.

2. Nature and Souces of Personal Data Collected

2.1 In the course of your dealings with CGL Foundry Sdn Bhd, we may request personal data which is necessary for our business operations. This includes, but is not limited to:

The personal data voluntarily provided by you, your family members, guardians, parental authorities, recruitment agents, your current or previous employer, or your company, during your course of dealings with us in any way or manner including pursuant to any commercial transactions and/or communications made from/with us such as at events organized or participated by the Company and/or obtained independently by us from other lawful sources (if any such as from public depositories, trade/online directories, credit reporting agencies, public domain and other authorized third parties) in our forms, agreements, website, and/or other similar documents may include information concerning your name, address (such as correspondence and permanent address, billing address), phone numbers (such as mobile phone, home and office phone numbers), facsimile numbers, email address, identity card number, passport number, specimen signature, age, date of birth, place of birth, gender, weight, height, race, nationality, marital status, country of permanent residence, company name, occupation, salary, job position, vehicles information, sponsoring body details, referee information (such as name of referee, job position, address, contact number and email address), previous examination results, transcripts, academic qualifications, academic records, bank details (such as name of bank, bank’s address and bank account number), images (including photographs) information in audio and/or video format, closed-circuit television (“CCTV”) and security recording, technical project data (such as industrial specifications, technical drawings, and proprietary casting requirements) and Sensitive Personal Data, including information concerning your religious belief, health, medical condition, political opinion and criminal conviction information (collectively, “Personal Data”).

2.2 By voluntarily providing us with your Personal Data, you are giving consent for us to collect, use and process your Personal Data.
2.3 By voluntarily providing us with your Sensitive Personal Data, you give us explicit consent for us to collect, use and process your Sensitive Personal Data, and you acknowledge that the collection of Sensitive Personal Data is necessary to protect your vital interest or the vital interest of others.
2.4 You hereby confirm that the Personal Data given by you or obtained from you, your family members, guardians, parental authourities, referees, recruitment agents, your current or previous employer and your company is sufficient, accurate, complete and not misleading and that such Personal Data is necessary for us to provide a commercial or employment related transaction.

2.5 We also collect your Personal Data when you:

  • Enquire about our casting services or customized industrial products.
  • Interact with our representatives via WhatsApp, email, or telephone.
  • Visit our company.
  • Provide business cards or contact information at exhibitions.

3. Purpose of Processing

CGL Foundry Sdn Bhd collects and processes your Personal Data for the following purposes (collectively referred to as “Purposes”):

3.1. to communicate with you;

3.2 to facilitate, process, deal with, administer, manage and/or maintain your relationship with us;

3.3 to consider and/or process your application/transaction with us;

3.4 to respond to your enquiries or complaints and resolve any issues and disputes which may arise in connection with any dealings with us;

3.5 to facilitate your participation in, and our administration of, any events including meetings, talks, celebrations, road shows, contests, promotions or campaigns;

3.6 to provide you with information and/or updates on our products, services, upcoming promotions or events offered and/or organized by us from time to time by SMS, phone call, email, fax, mail, social media and/or any other appropriate communication channels;

3.7 to share any of your Personal Data with our business partners to jointly develop products and/or services or launch marketing campaigns;

3.8 to monitor, review and improve our events and promotions, products and/or services;

3.9 public disclosure and use of your Personal Data, images, photographs, voice and video recording for publicity purposes without payment or compensation;

3.10 to conduct credit reference checks and establish your credit worthiness, where necessary, in providing you with the products, services and/or facilities;

3.11 to administer and give effect to your commercial transactions with us;

3.12 to process any payments related to your commercial transactions with us;

3.13 to maintain and improve customer relationship;

3.14 For any purposes connected with your employment including but not limited to payroll administration, entitlements and benefits, performance monitoring, training and development planning, career development, health and safety administration, succession and contingency planning;

3.15 to facilitate special requirements such as those relating to any disability or medical condition;

3.16 to communicate with family members, guardians and authorized representatives in the event of emergency or accident;

3.17 for internal administrative purposes;

3.18 for our storage, hosting back-up (whether disaster recovery or otherwise) of your Personal Data, whether within and/or outside Malaysia;

3.19 to share any of your Personal Data pursuant to any agreement or document which you have duly entered with us for purposes of seeking legal and/or financial advice and/or for purposes of commencing legal action;

3.20 to carry out due diligence or other monitoring or screening activities (including background checks) in accordance with legal or regulatory obligations or risk management procedures that may be required by law or that may have been put in place by us;

3.21 to detect, investigate and prevent any fraudulent, prohibited or illegal activity or omission or misconduct;

3.22 for audit, risk management, compliance and security purposes;

3.23 to enable us to perform our obligations and enforce our rights under any agreements or documents that we are a party to;

3.24 to transfer or assign our rights, interests and obligations under any agreements entered into with us;

3.25 to meet any applicable legal or regulatory requirements and making disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, circular or code applicable to us;

3.26 to comply with or as required by any request or direction of any governmental authority or responding to requests for information from public agencies, ministries, statutory bodies or other similar authorities;

3.27 to enforce or defend our rights and your rights under, and to comply with, our obligations under the applicable laws, legislation and regulations;

3.28 for the purposes set out in our Recruitment PDPA Notice, Security PDPA Notice, and Marketing PDPA Notice; and/or

3.29 for other purposes required to operate, maintain and better manage our business and your relationship with us.

4. Consent and Choice

By providing your Personal Data to us, you consent to the processing of your data as outlined in this policy. You have the choice to withdraw your consent at any time; however, please note that this may limit our ability to fulfill orders or provide technical support for your projects.

5. Disclosure to Third Parties

We do not sell or trade your Personal Data. To facilitate our operations, your data may be disclosed to:

5.1 our employees, consultants, accountants, auditors, lawyers, advisers, agents, contractors, vendors, co-marketing partner, vendor, suppliers, contractors, sub-contractors, service providers, insurance companies, merchants, distributors and/or financial institutions to provide support and services;
5.2 the Company’s group of companies including the Company’s parent/holding company, subsidiaries, related and associated companies;
5.3 successors in title to us;
5.4 any third party (and its advisers/representatives) in connection with any proposed or actual re-organization, merger, sale, consolidation, acquisition, joint venture, assignment, transfer, funding exercise or asset sale relating to any portion of the Company;
5.5 your immediate family members and/or emergency contact person as may be notified to us from time to time;
5.6 any party in relation to legal proceedings or prospective legal proceedings;
5.7 our auditors, consultants, lawyers, accountants or other financial or professional advisers appointed in connection with our business on a strictly confidential basis, appointed by us to provide services to us;
5.8 professional bodies, accreditation bodies or statutory regulatory bodies;
5.9 Malaysian Immigration Department, foreign embassies and agencies appointed by the foreign embassies;
5.10 government agencies, law enforcement agencies, courts, tribunals, regulatory bodies, industry regulators, ministries, and/or statutory agencies or bodies, offices or municipality in any jurisdiction, if required or authorized to do so, to satisfy an applicable law, regulation, order or judgment of a court or tribunal or queries from the relevant authorities such as but not limited to the Inland Revenue Board, the Employees’ Provident Fund Board, the Social Security Organisation and Bank Negara Malaysia;
5.11 our business partners, third party product and/or service providers, suppliers, vendors, contractors or agents, on a need to know basis, that provide related products and/or services in connection with our business, or discharge or perform one or more of the above purposes and other purposes required to operate and maintain our business;
5.12 payment channels including but not limited to financial institutions for purpose of assessing, verifying, effectuating and facilitating payment of any amount due to us in connection with your purchase of our products and/or services;
5.13 any party nominated or appointed by us either solely or jointly with other service providers, for purpose of establishing and maintaining a common database where we have a legitimate common interest;
5.14. data centers and/or servers for data storage purposes;
5.15. storage facility and records management service providers;
5.16 the general public when you become a winner in a contest, participate in our events, conferences, talks and seminars by publishing your name, photographs and other personal data without compensation for advertising and publicity purposes;
5.17. any person under a duty of confidentiality to which has undertaken to keep your Personal Data confidential which we have engaged to discharge our obligations to you; and/or
5.18 any other person reasonably requiring the same in order for us to operate and maintain or carry out our business activities.
5.19 You agree not to hold the Company responsible for any loss or damage suffered arising from any access by third party where the Company has taken reasonable steps to protect the personal data from any loss, misuse, modification, unauthorized or accidental access or disclosure, errors in transmission, alteration or destruction.

6. Data Security and Integrity

The security of your personal data is important to us; we have adopted necessary administrative and physical safeguards to protect your personal data from being accessed or used without authorisation. However, pease be aware that communications over the Internet (such as emails) are not secure unless they have been encrypted. We cannot and do not accept responsibility for any unauthorized access or interception or loss of Personal Data that is beyond our reasonable control.

7. Data Retention

7.1. Any of your Personal Data provided to us is retained for as long as the purposes for which the Personal Data was collected continues.
7.2. Your Personal Data is then destroyed or anonymized from our records and system in accordance with our retention policy in the event your Personal Data is no longer required for the said purposes unless its further retention is required to meet our operational, legal, regulatory, tax or accounting requirements.

7.3 Certain records may be kept to assist with future re-casting orders and historical product tracking.

8. Access and Correction Rights

8.1 To the extent that the applicable law allows, you have the right to:

  • Request access to the Personal Data we hold about you.
  • Request the correction of any inaccurate or incomplete data.
  • Limit the processing of your Personal Data for specific purposes (such as to stop sending promotional materials to you).

8.2 Notwithstanding the foregoing, we reserve our rights to rely on any statutory exemptions and/or exceptions to collect, use and disclose your Personal Data.

9. Contact and Enquiries

9.1 If you would like to request for access to or correction of your Personal Data or limit the processing of your Personal data, make any inquries or complaints, please reach out to our team via email at general@cglfoundry.com.

9.2 You are to put your requests in writing for security reasons and verification purposes.

10. Changes to this Privacy Policy

10.1 We reserve the right to revise or withdraw this Policy as and when deemed necessary. We may review and update this Policy from time to time to reflect the changes to our practices or for other operational, legal, or regulatory reasons.

10.2 We will notify you the changes by posting the revised privacy policy on this page and update the “Effective date” at the top of this Privacy Policy.

10.3 By continuing:

  • to receive or obtain goods/services from us; or
  • to provide goods/services to us; or
  • to remain in our employment; or
  • to enter into or to maintain commercial relationship(s) with us

following the modifications or changes to this Policy shall signify your acceptance to such modifications or changes.